01
Contact the right team
Call +1 (732) 520-8877 or email contact@questmbs.com with your practice name and a brief description of the issue. For a new engagement, tell us the services, systems, and payer issues you want to discuss.
02
Protect patient information
This public website and ordinary email are not intended for patient records or claim-level protected health information. Existing clients should use their agreed secure channel for sensitive account details.
03
Billing questions
A claim question is easier to route when the internal account reference, payer, date of service, status, and requested action are available in the approved system. The team can then identify what information or approval is missing.
QUESTIONS TO ASK
Start with the details that matter.
Tell us which practice, payer issue, or workflow prompted your visit. We can discuss who needs to be involved, what information should be reviewed first, and whether the question fits a focused project or a wider operational conversation. Sensitive account details should be shared only through an approved secure channel after the right contact process has been established.